Terms & Conditions

About These Terms

These Terms and Conditions govern the provision of digital marketing services by Pat Ordenes (ABN 54 198 566 259), trading as I'll Run Your Ads, based in Campbelltown, NSW, Australia ("we", "us" or "our").

By engaging our services — whether through a booking, written agreement, or verbal confirmation — you ("the client") agree to be bound by these terms. Please read them carefully before proceeding.

Services

We provide digital marketing services including, but not limited to:

• Meta (Facebook & Instagram) advertising campaign management
• Google Ads local search and display campaign management
• 360° multi-platform retargeting campaigns
• Website design and development
• Email marketing setup and management
• Lead response automation ("Speed to Lead")
• AI-powered business chatbot implementation

The specific services to be provided will be confirmed in writing prior to commencement of work.

Fees and Payment

Our fees are fixed and disclosed upfront on our website. No hidden fees, no surprise charges.

• All fees are quoted in Australian Dollars (AUD) and are inclusive of GST where applicable
• Payment is due prior to commencement of work unless otherwise agreed in writing
• Ad spend (budget paid directly to Meta, Google, or other platforms) is separate from our service fees and is the sole responsibility of the client
• We do not hold or manage client ad budgets unless expressly agreed

Client Responsibilities

To deliver effective results, the client agrees to:

• Provide timely access to required accounts (Meta Business Manager, Google Ads, website, etc.)
• Supply accurate business information, approved creative assets, and content in a timely manner
• Ensure all content provided is lawful, accurate, and does not infringe any third-party rights
• Maintain sufficient advertising budget in connected ad accounts
• Respond to communications within a reasonable timeframe

Delays caused by the client's failure to fulfil these responsibilities do not entitle the client to a refund or extension of service deadlines.

Results and Performance

We apply professional expertise and best practices to all campaigns. However, advertising results are influenced by many external factors beyond our control — including platform algorithm changes, market conditions, competition, seasonality, and ad spend levels.

We do not guarantee specific results such as a defined number of leads, sales, or return on ad spend (ROAS). Any performance figures discussed during scoping are indicative only and do not form part of our contractual obligations.

Intellectual Property

Upon full payment, the client owns all creative work, campaign structures, and deliverables we produce specifically for them. We retain the right to reference the engagement for portfolio or case study purposes, unless the client requests otherwise in writing.

Any third-party tools, templates, software licences or frameworks used in delivering the services remain the property of their respective owners.

Confidentiality

Both parties agree to keep confidential any non-public business information shared during the engagement. This obligation does not apply to information that becomes publicly available through no fault of either party, or that is required to be disclosed by law.

Termination

Either party may terminate an ongoing engagement by providing 14 days' written notice. Where a fixed project has commenced, fees for work already completed or in progress will remain payable.

We reserve the right to immediately suspend or terminate services if the client:

• Requests promotion of illegal, misleading, or harmful content
• Breaches any platform's advertising policies in a way that puts our accounts at risk
• Fails to pay any outstanding invoice within 14 days of the due date

Limitation of Liability

To the maximum extent permitted by Australian law, our total liability for any claim arising from these terms or the services provided shall not exceed the total fees paid by the client in the 3 months prior to the claim.

We are not liable for any indirect, incidental, special, or consequential losses — including lost revenue, lost profits, or business interruption — even if we have been advised of the possibility of such losses.

Nothing in these terms limits liability for fraud, death, or personal injury caused by negligence, or any other liability that cannot be excluded under Australian law.

Governing Law

These Terms and Conditions are governed by the laws of New South Wales, Australia. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of New South Wales.

Changes to These Terms

We may update these Terms and Conditions from time to time. The current version will always be available on this page. Continued use of our services after any changes constitutes acceptance of the updated terms.

Contact Us

If you have any questions about these Terms and Conditions, please get in touch: